Accentra CU - formerly HECU 
  
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Member Privacy versus Online Privacy

The privacy policy at right refers to all member interactions. To learn more about our privacy policy for all visitors to our website, click here.

 

Notice of Your Financial Privacy Rights

We, our, and us, when used in this notice, mean Accentra Credit Union. This is our privacy notice for our members. When we use the words “you” and “your” we mean the following types of members:

  • All of our consumer members who have a continuing relationship with us, such as:
    • Share account
    • Loan account
    • Credit card
    • Safe deposit box
  • All former members

We will tell you the sources for nonpublic personal information we collect on our members. We will tell you what measures we take to secure that information.

We will also tell you what information we share with other entities. We will explain what your rights are, and how you can exercise them. If you share your account relationship with someone else, for example, where you are a co-borrower or joint holder of a share draft account, we suggest that you share this information with each other to ensure that each of you are aware of our policy and your options. We first define some terms.

Non-public personal information means information about you that we collect in connection with providing a financial product or service to you. Non-public personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control.

A non-affiliated third party is a company that is not an affiliate of ours.

THE INFORMATION THAT WE COLLECT
We collect non-public personal information about you from the following sources:

  • Information we receive from you on applications or other forms. Information about your transactions with us
  • Information about your transactions with non-affiliated third parties
  • Information from a consumer reporting agency

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR NON-PUBLIC PERSONAL INFORMATION
We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

NON-PUBLIC PERSONAL INFORMATION AND NON-AFFILIATED THIRD PARTIES
We will not disclose your non-public personal information to non-affiliated third parties, except as permitted by law.

NON-PUBLIC PERSONAL INFORMATION AND FORMER MEMBERS
If you decide to close your account(s) or become an inactive member, we will follow the privacy policies and practices as described in this notice.

AUTHORIZED SHARING – JOINT MARKETING
We may disclose the following information to other financial institutions with whom we have joint marketing agreements:

* Non-public personal information we receive from you on an application or other forms, such as:

  • Name
  • Address
  • Date of birth
  • Telephone number
  • Social security number

Federal law allows us to disclose the information listed above with other financial institutions with whom we have joint marketing agreements. We may also disclose nonpublic personal information about you to non-affiliated third parties as permitted by law.

Reasons For Disclosing
Here is why we may disclose non-public personal information about you to other financial institutions with whom we have joint marketing agreements:

  • To provide our members with information about additional products and services.

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Savings Federally Insured
up to $250,000

Accentra Credit Union
Austin, MN - (507) 433-1829 
Albert Lea, MN - (507) 373-6500 
Toll-Free 800-533-0448
Email: ask@accentracu.org
ABA Routing & Transit Number 291973292

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