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24-Hour Account Service
You can call
888-776-8615 at any time for help with your Visa card.
Click here to access your payment history and account balance online. |
Apply for your VISA Card now!
You can apply day or night, 365 days a year!
Apply
online for a loan and get approved
within minutes! |
VISAŽ Platinum Card
With NO annual fee and its low APR, Accentra's Platinum VISA card is one of the best bargains in the business.
- No Annual Fee and a great
low rate!
- Credit limit based on credit worthiness
- 25 day grace period
- Buyers Protection Program - as of Nov. 1
- Travel Protection Package - as of Nov. 1
- Auto Rental Collision Damage
- Hotel/Motel Burglary Reimbursement
- Lost Luggage Reimbursement
- Travel Accident Insurance
- Travel and Emergency Assistance Services
- Trip Cancellation/Trip Interruption Benefits
- See the
Travel Protection Package brochure (99KB, PDF)
for detailed explanations of these services.
Changes to your credit card account: to change your credit limit, address or
the name on your account, you must call the credit
union directly at 800-533-0448. Other questions and
issues (lost/stolen cards, fraud, card activation
issues, billing questions) can be directed to our 24-hour VISA call
center at 888-776-8615.
Please review our Platinum VISA cardholder
agreement form (102KB, PDF).
It's easy to
consolidate your existing credit card balance onto a low-rate
Accentra
VISA and save money by paying less on interest. Simply print and
complete a
Transfer Authorization
Form (206KB, PDF) and return it to the Credit Union or call our
24-Hr Call Center at 888-776-8615.
Worried about Shopping Online?
Verified by Visa protects your Visa card with a personal
password, so only YOU can use your Visa card online.
 To
enroll, simply go to Verified by VISA, enter your card account
number, and then create your own password. Then, whenever you shop
online at an authorized store, you will be prompted to enter your
password for verification. It's that simple, that quick. Best of
all, it's a free service from Accentra Credit Union.
Frequently Asked Questions
Q. We have two Accentra Visa credit cards for our one account. How
does Verified by VISA work for us?
A: Each of you will register separately and create your own
password. Please note that if one cardholder registers, then the
other should too.
Q: Can I register multiple Visa cards?
A: Yes, you may register all your Accentra VISAŽ Credit Cards.
Q. What is a Personal Authentification Message?
A: When you pay online, this message will always appear before you
enter your password. This way you know you're using the actual
Verified by VISA service. (Tip: Use this as a brief reminder of your
password. For example, "moms birthday" could be your
authentification message.)
Q: What if I forget my password?
A: If you forget your password, you can view your password hint by
clicking "Forgot your password" on the Verified by VISA
password window. If you still do not remember your password you will
need to call the credit union.
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