Web Site Privacy Policy

Accentra Credit Union (the credit union formerly known as Hormel Employees Credit Union) is sincerely committed to protecting the privacy concerns of its members and other users of this Web Site. We understand that your personal and financial information is important to you. As a result, we have developed the following Web Site privacy policy.

General Information Areas: The Credit Union may collect information on dates and times of web site visits and the number of times each page is visited. This information allows us to track web site use, measure site traffic, and improve site navigation to better serve our members and web site visitors. In measuring traffic, we track trends and behavior of visitors in general and not specific individuals. The information gathered is used for internal purposes only.

Use of Personal Information: Certain sections of this Web Site may ask you to provide personal information. The credit union will only use your personal information as appropriate during the normal course of business to provide products and services that you request. This information may also be used for identification purposes when you contact us.

Third parties: The credit union will not disclose personal information regarding your account to third parties except: a) when such disclosure is necessary to complete transactions that you requested; b) to verify the existence and condition of your account as permitted by law for a third party, such as a credit bureau; c) to comply with any court order, applicable law or regulation; or d) when you give us written permission. The credit union will not sell or provide personal information about you to third parties for their independent use, and we will partner only with businesses that follow strict confidentiality requirements.

Member Online Access: If you visit a secure area on our Web Site, such as Member Online, you will be asked to provide a pre-determined personal identification number and password. This required password feature allows the credit union to securely regulate entry into your personal financial information. However, you must ensure that your user identification number and password are safeguarded against unauthorized use. We strongly recommend you do not share your I.D. number or password with anyone. Your account number will not be sold or made available to third parties by the credit union. 

E-mail messages: Personal information contained in email sent by members and non-members may be used by the credit union to answer questions, to follow up on suggestions, or to improve the level of service we provide to you. Please be advised, however, that e-mail messages you send may not be secure against interception by unauthorized individuals outside of the credit union. You may wish, therefore, to communicate sensitive or personal information by postal mail, telephone, or by personally visiting a credit union representative at our office.

Other Links from this Web Site: If you link to another Web Site from any of our Web Site pages, you are leaving and we cannot be held responsible for any information or content of the linked site. We also cannot be held responsible for the availability of the linked site. A link to any such site does not imply endorsement or guarantee by Accentra Credit Union of the content or services associated with that site. However, we make every effort to ensure that all linked sites follow similar privacy policies as ours.

If you have any questions or comments about Accentra Credit Union's Web Site privacy policy, please contact us at (800)533-0448 or (507)433-1829.

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