Accentra Credit Union

800.533.0448

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • Pinterest
  • Google+
  • Checking & Savings
    • Accent Checking
    • Basic Checking
    • Business Checking
    • Debit Cards
    • Share Savings
    • Savings Rates
    • Christmas Club
    • IRA
    • Money Market
    • Certificates of Deposit
    • WINcentive™ Savings
  • Loans & Credit Cards
    • Personal Loans
    • Vehicle Loans
    • Home Loans
    • Commercial Loans
    • VISA Credit Cards
    • Loan Protection
    • Loan Rates
    • Verify Insurance
    • Student Loans
  • Plan & Protect
    • TruStage
    • Accentra Investments
    • Fraud Monitoring
    • Loan Protection
    • Mechanical Breakdown Protection
    • Guaranteed Asset Protection
    • LegalShield/ID Protection
  • Resources
    • Bill Pay
    • Calculators
    • Disclosures
    • Discounts
    • E-Statements
    • Forms
    • Mobile Banking
    • Mobile Deposit
    • Money Management
    • Online Banking
    • Sponsorships and Donations
    • TurboTax
    • uChoose Rewards
    • Vehicles for Sale
    • VISA Gift Cards
    • VISA TravelMoney Cards
    • Wire Service
    • Text Alerts
    • Banzai
    • How Are We Doing?
    • Holiday Schedule
    • Safe Deposit Boxes
    • Scholarship Application
    • Mobile Wallet
  • About & Join
    • History
    • Membership
    • Leadership
    • Locations & Hours
    • Employment Opportunities
    • Newsletters
    • Testimonials
    • Contact Us
  • Financial Tools - Banzai
  • Bill Pay
  • Calculators
  • Disclosures
  • Discounts
  • E-Statements
  • Forms
  • Holiday Schedule
  • How Are We Doing
  • Insurance Agent Contact
  • Mobile Banking
  • Mobile Deposit
  • Mobile Wallet
  • Money Management
  • Online Banking
  • Safe Deposit Boxes
  • Scholarship Application
  • Sponsorships and Donations
  • TurboTax
  • UChoose Rewards
  • Vehicles for Sale
  • VISA Gift Cards
  • VISA Travel Moneycards
  • Wire Service

Online Banking Secure Login

Page Title

Fraud Monitoring

  • TruStage
  • Accentra Investments
  • Fraud Monitoring
    • ATM Security
    • Online Safety
    • ID Theft
    • Protect Yourself
    • Lost or Stolen
  • Loan Protection
  • Mechanical Breakdown Protection
  • Guaranteed Asset Protection
  • LegalShield/ID Protection

Fraud Monitoring

At Accentra we are serious about protecting you from fraud. As a result, we are actively monitoring your account for suspicious activity. Our 24/7 system reviews all ATM, debit, and credit card transactions for potentially fraudulent activity which may include a sudden change in the location in which the card is being used (for example if your credit card is used unexpectedly in another state or country), a sudden string of costly purchases that are inconsistent with your spending habits, or any pattern associated with new fraud trends as they emerge.

What We Do

If we suspect fraudulent card use, we’ll call you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to preventing potential risk and avoiding restrictions we may place on the use of your card. Having up to date contact numbers associated with your account is critical to our being able to properly protect your account.
  • Our automated call will ask you to verify recent transaction activity on your card.
  • You’ll be able to respond via your touchtone keypad.
  • You’ll also be provided a toll-free number to call should you have additional questions. If suspicious activity is detected, we’ll contact you and take the necessary steps to protect your account. 

What You Can Do To Help

  • Contact us with your most up-to-date contact information
  • Notify us if you will be traveling and using your debit card
  • Report a Lost or Stolen VISA Card at 888-776-8615
  • Checking & Savings
  • Loans & Credit Cards
  • Plan & Protect
  • Resources
  • About & Join

Privacy Policy

ABA ROUTING AND TRANSIT NUMBER: 291973292

© Copyright 2023. Accentra Credit Union. All Rights Reserved

At times, we may provide links to sites outside the control of our institution. We do not make any representations concerning the linked sites' contents or availability. You should review each site's privacy and information security policies carefully before you enter confidential information.

Deposit and Loan Products offered by: Accentra Credit Union, An Equal Housing Lender
NCUA Web Design by In10sity