Page Title

Mobile Banking

Android	iPhone	iPad

Frequently Asked Questions

Do I have to do anything prior to accessing mobile banking?
You have to have logged into Accentra’s Online Banking through the website accentracu.org prior to login on mobile banking. Contact us if you have any questions regarding setup.

How quickly will a transfer take place?
Transfers happen almost instantly. You can look at your transaction activity in mobile banking to see the transfer details.

How does a transfer show up on my statement?
The transactions will show up just like it would using a transfer in online banking. It will show as an online banking transfer.

How do I remember the number to send a text for text banking?
You can save the text number (454545) as a contact in the contacts area of your device.

Do you need to add the dollars and cents in for a transfer using text banking?
Yes. You should use the dollars and cents separated by a decimal. Example $100.00

Does a confirmation text get sent for each text transfer?
Yes.

What is the time frame for the system to automatically log a user off from mobile banking?
5 Minutes

Can the mobile app be used on a kindle fire or other tablet?
Not at this time. An app is scheduled to be out in the near future, but the alternative is to use the browser on these devices and login to online banking from our website: accentracu.org or use the browser based mobile access found here:
https://m.diginsite.com/accentracu/login.do