Report your lost or stolen Visa® credit or debit card

A missing debit or credit card can be scary. Luckily, Accentra has you covered. To report your Visa® credit/debit card as lost or stolen, call the appropriate number below:

Visa® Credit Card


Visa® Debit Card


Need a Replacemtn Card?

If you lose or damage your Accentra debit card or experience fraudulent charges on your account you can now replace your card instantly at no charge via Card@Once. Simply stop by any of our 3 locations or call us at 800-533-0448 and we’ll issue you a new card on the spot. No more waiting for it to arrive in the mail!