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What's Happening at Accentra

We've been made aware of a current scam where members receive a random call from computer company representatives (or other similar services) alerting them to a virus or issue with their computer or mobile device. The "representative" then asks for access to the member's online banking so they can send a refund to the member for the "service" rendered. No refunds are provided and the scammers get away with your information. This is a reminder to never give out your home banking or personal details to anyone over the phone if you didn't initiate the call. If you have questions or need assistance, please contact us.

Tax Aide Service

Accentra will be hosting the local AARP Tax Aide Service again this year. The service provides assistance primarily to senior citizens and low income young adults. Tax payers should park on the street or at the Austin Labor Center parking lot. This service is scheduled to begin on Wednesday, February 1st. Hours of operation will be Monday through Thursday from 9:00am to 3:30pm. An appointment is required. You may call 434-3329 to make an appointment starting on Wednesday, February 1st.


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