Debit Card Update

UPDATE: Debit Card Service Restored

Debit cards are back online and transactions should now be processing normally.

The cause of the nationwide outage is still being investigated, and we will continue to monitor the situation.

Thank you for your patience and understanding while service was disrupted. We appreciate you! 

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We are aware of a nationwide outage currently affecting cardholders, including Accentra debit card users.

During this outage, our cards are operating in offline mode with a $300 transaction limit. Transactions over $300 may be declined or unavailable.

We are monitoring the situation and will share updates here and on our website as we learn more.

Thank you for your patience and understanding!